RWTH Aachen University IT Services

RWTH Aachen University IT Services Study Administration and Organisation

Ann-Kathrin Wluka

IT Center der RWTH Aachen University

Agenda 1. 2. 3. 4. 5. 6. 7.

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TIM Account Activation and Management Getting Help: IT-ServiceDesk CAMPUS-Office E-Learning E-Mail Services University Network – Wi-Fi and VPN Other Services

RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

TIM  Tivoli Identity Manager (TIM)  Identity Management System in use by RWTH Aachen

 Username (TIM-ID) and password gives access to major services

 Account activation 1. Go to http://www.rwth-aachen.de/go

2. Enter matriculation number and unlock code 3. Follow instructions 4. Note down TIM-ID and password at the end 5. Log on to the Selfservice application 3

RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

TIM  Selfservice Application  https://www.rwth-aachen.de/selfservice  Change personal information  Manage Accounts (e.g. Mail, WLAN)  Change passwords  Add additional accounts (e.g. HPC)  Manage Bluecard  Photo  Smart-Chip

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RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

TIM  The Bluecard serves as…  Student ID

 Payment card  Library card

 After registration please  Change passwords  Upload photo  Choose a smart card chip for payment if you want in Selfservice application 5

RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

Agenda 1. 2. 3. 4. 5. 6. 7.

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TIM Account Activation and Management Getting Help: IT-ServiceDesk CAMPUS-Office E-Learning Mail Services University Network – Wi-Fi and VPN Other Services

RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

IT-ServiceDesk  www.itc.rwth-aachen.de

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RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

IT-ServiceDesk  https://doc.itc.rwth-aachen.de/display/SD

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RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

IT-ServiceDesk  https://doc.itc.rwth-aachen.de/display/SD/TreMoGe

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RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

IT-ServiceDesk    

Support for the services of the IT Center Mail: [email protected] Phone: 0241 / 80-24680 In person: at SuperC

Monday - Thursday: 08:00 - 18:00, Templergraben 57, Foyer Friday: 08:00 - 16:00 Service Point

at IT Center SW23

Monday - Friday: 07:30 - 18:00

Office building, Seffenter Weg 23, upper entry, first door on the left

at IT Center WW10

Monday - Friday: 08:00 - 16:30

Wendlingweg 10

 (Snail)Mail: IT Center of RWTH Aachen University IT-ServiceDesk Seffenter Weg 23 52074 Aachen 10

RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

Agenda 1. 2. 3. 4. 5. 6. 7.

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TIM Account Activation and Management Getting Help: IT-ServiceDesk CAMPUS-Office E-Learning Mail Services University Network – Wi-Fi and VPN Other Services

RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

CAMPUS-Office  https://www.campus.rwth-aachen.de/office/  Login with  Matriculation number + password

 Manage your studies  Information about lectures and exercises  Overview of grades

 Manually created timetables

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RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

CAMPUS-Office  https://www.campus.rwth-aachen.de/office/  Manage your studies  Information about lectures and exercises  Overview of grades  Manually created timetables  Registration for attendance of lectures and exams: Please check with the exchange coordinator of your faculty!

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RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

CAMPUS-Office

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German

English

Ihre Übersicht: Einstellungen:

Your overview: Settings:

Semester wählen: Studiengänge: Fachbereiche: Prüfungsordnungen: Meine Anmeldungen Suche:

Choose semester: Course of studies: Departments: Exam Regulations: My Registrations: Search:

Stundenplan:

Timetable:

Angemeldete Prüfungen: Notenspiegel: Bescheinigungen: Prüfungsan-/ abmeldung: Kontoauszug:

Registered Exams: Overview of Grades: Official certificates: Exam Registration: History of Grades:

RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

CAMPUS-Office

E-Learning Title

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RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

Lecture (V) or Exercise (Ü)

Time/Room

CAMPUS-Office

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RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

CAMPUS-Office  Printable timetable (manually created)

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RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

RWTH App

 The RWTH App is available at the following stores (please scan the QR code below):

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RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

Agenda

1. 2. 3. 4. 5. 6. 7.

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TIM Account Activation and Management Getting Help: IT-ServiceDesk CAMPUS-Office E-Learning Mail Services University Network – Wi-Fi and VPN Other Services

RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

E-Learning (L2P)  L2P - Learning and Teaching Portal  Video streams of lectures

 Exercises  Literature  Additional Material

 elearning.rwth-aachen.de

 Login with TIM-ID and password

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RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

E-Learning (L2P)

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RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

Agenda

1. 2. 3. 4. 5. 6. 7.

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TIM Account Activation and Management Getting Help: IT-ServiceDesk CAMPUS-Office E-Learning Mail Services University Network – Wi-Fi and VPN Other Services

RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

Mail Services  Upon TIM activation every student gets an e-mail account:  [email protected]

 Access  Webmailer:

https://mail.rwth-aachen.de/

 Mail program such as Outlook, Thunderbird via SMTP, POP3/IMAP/EXCHANGE  Login credentials:

[email protected], RWTH Service password

 Mail account administration  https://www.rwth-aachen.de/selfservice  Change password, e-mail forwarding, …

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RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

Agenda

1. 2. 3. 4. 5. 6. 7.

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TIM Account Activation and Management Getting Help: IT-ServiceDesk CAMPUS-Office E-Learning Mail Services University Network – Wi-Fi and VPN Other Services

RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

University Network  A connection grants…  …access to the Internet

 …an IP address from the RWTH pool of addresses  …access to internal ressources (HPC cluster for example)

 Two ways to connect:

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

(on Campus)

 VPN

(from everywhere)

RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

University Network - Eduroam  Eduroam Wifi  Accessible from all RWTH related buildings

 Login with [email protected] and WLAN/VPN password  Details:

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http://www.itc.rwth-aachen.de/eduroam

RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

University Network - VPN  VPN  Requires internet connection

 Accessible from everywhere  Client needed

 Details: http://www.itc.rwth-aachen.de/vpn

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RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

Eduroam with Mobile Devices  iPhone, iPod Touch, HTC Desire etc.  Installation instructions on website

www.itc.rwth-aachen.de/tremoge

 Problems connecting…?  Pay us a visit!  Meeting Point for mobile Equipment (TreMoGe):

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Seffenter Weg 23, Room 127

Mon and Thu: 09:30 - 13:30 Tue and Fri: 12:00 - 16:00

Wendlingweg 10, Room 104

Wed: 09:30 - 13:30

RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

Agenda

1. 2. 3. 4. 5. 6. 7.

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TIM Account Activation and Management Getting Help: IT-ServiceDesk CAMPUS-Office E-Learning Mail Services University Network – Wi-Fi and VPN Other Services

RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

Other Services  Please find more information on our website  Other services include:  Software  HPC  Software manuals  IT-related training  Gigamove

…

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RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University

Thank you for your attention. Good luck!

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RWTH IT Services Ann-Kathrin Wluka | IT Center of RWTH Aachen University