Global E-Commerce One-Stop Services
January 8, 2018 | Author: Wilfrid McKenzie | Category: N/A
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Description
Providing the functions required for E-Commerce business at One-Stop in line with the business and brand strategies of client companies
Global E-Commerce One-Stop Services
Providing the functions required for E-Commerce business at One-Stop We support E-Commerce business operations with services corresponding to the business strategies and brand strategies of client companies, including everything from E-Commerce Website construction and operation to fulfillment (receipt of goods, picking, packing and shipping), customer care, Web promotions and analysis.
Providing services in 39 countries* worldwide including Japan, Europe, the U.S., China and South Korea We cover approximately 80% of the markets around the world. * Japan, China, Korea, Hong Kong, Indonesia, Thailand, Malaysia, Philippines, Vietnam, Singapore, UAE, Brunei, the U.S., Canada, UK, Germany, France, Spain, Italy, Netherlands, Sweden, Denmark, Finland, Norway, Switzerland, Poland, Belgium, Austria, Greece, Portugal, Ireland, Romania, Hungary, Luxembourg, Bulgaria, Slovenia, Lithuania, Latvia, Estonia
A wealth of know-how gained from experience in providing services in each industry Optimal operations which understand both local characteristics and product characteristics are achieved based on know-how accumulated through experience in providing services to leading brand companies in each industry.
Global Services
Global E-Commerce One-Stop Services
Global E-Commerce One-Stop Services
One-Stop Services are provided not only in Japan, but also for corporate clients who want to expand E-Commerce business in Europe, the U.S., China and South Korea, where support is offered to expand the sales and streamline the operations of client companies
What E-Commerce One-Stop Services are offered by transcosmos? Based on the E-Commerce business strategies and brand strategies of client companies, we provide the various functions required for E-Commerce business at One-Stop, including everything from E-Commerce Website construction and operation to fulfillment (receipt of goods, picking, packing and shipping), customer care, Web promotions and analysis.
Four key points of service
1
Experience and know-how of transcosmos
People
All functions are optimized by making use of comprehensive information, such as product inventory information, customer information (CRM) and Website access information. We assist the “sales expansion” and “operational streamlining” of client companies as an E-Commerce business partner with operations based on experience in the field.
Experience and know-how of transcosmos
×
Support in 39 countries worldwide
Sales Expansion
ASIA
Japan Indonesia Vietnam
NORTH USA AMERICA
EUROPE
UK Italy Finland Belgium Ireland Bulgaria Estonia
China Thailand Singapore
Korea Malaysia UAE
Hong Kong Philippines Brunei
France Sweden Switzerland Greece Hungary Lithuania
Spain Denmark Poland Portugal Luxembourg Latvia
Canada Germany Netherlands Norway Austria Romania Slovenia
Operational Efficiency
Sales Expansion Research Analysis
E-Commerce Site Development and Operation
Customer Care
Orders Inventory Management
Fulfillment
Order Management System
2
Digital Marketing
Store Front System
Analytics Maintaining a track record of providing services and abundant experience for 48 years
Warehouse Management System Call Tracking System
It is possible to develop E-Commerce business in line with the culture and characteristics of target markets through strong partnerships in the United States, China and Korea. USA / EUROPE
KOREA
CHINA
CHINA
Business partnership with Korea's largest E-Commerce market "eBay"
Business partnership with China's largest E-Commerce market "TMALL"
Business partnership with China's major E-Commerce Fulfillment and Logistics Company "FineEX"
We provide support to corporate clients' advancement to ASEAN market by partnering with leaders of various fields from fashion, cosmetics, eBooks in the ASEAN market.
Thailand
Singapore
ASEAN's eBook pioneer with more than 5.5 million members, "Ookbee"
Indonesia
Cosmetics E-Commerce company expanding to 8 ASEAN countries, "Luxola"
Indonesia's largest E-Commerce fashion website carrying more than 500 brands, "Berrybenka.com"
Wealth of experience in providing services
What is Fulfillment?
02
Contact Center
A large number of registered professional staff with experience and know-how
4 Administrative operations, such as packaging and shipment of products, after receiving orders from consumers, etc. In general, they include order placement, inventory management, shipment operations, invoicing, and management of client data.
Business Process Outsourcing
persons
3
Delivery Arrangements
Integrated E-Commerce Platform
Seamless Integration
Operational Efficiency Web Promotion
Process
35,000
Major E-Commerce outsourcing provider Strategic and equity partnership with "PFSweb"
E-Commerce One-Stop Services
Technology
JAPAN
70
companies
USA / EUROPE
60
companies
CHINA
35
companies
03
Global E-Commerce One-Stop Services
Global E-Commerce One-Stop Services
Service Flow
01
Launch
E-Commerce Business Strategy and Business Planning
Improvement and Strategic Planning
02
● Market and competitive research for business plan formulation
● Designs a business scheme for brand strategy, promotion strategy and E-Commerce business operations
E-Commerce Website Construction ● Based on the brand strategy of the client company, constructs an E-Commerce merchandise purchase point through E-Commerce Website design and E-Commerce front system development
Order Management System
Customer Care (Inquiry Contact Point) ● Constructs an operation system for multi-channel support of inventory confirmation, return inquiries and complaints from consumers, etc. ● Constructs a CRM system to support operations
Internet Promotion (Acquisition) ● Based on the brand strategy of the client company, creates a promotion plan and carry out promotions aimed at the acquisition of new customers based on the plan
Warehouse Management System
Call Tracking System
Integrated E-Commerce Platform
● Based on the business plan and operational design of the client company, constructs a logistics center, order management system and warehouse management system to receive and store merchandise from the corporate client
04
● Performs integrated management of operations extending from the front E-Commerce system to the warehouse management system, and accumulate customer information, merchandise information, shipping information and inventory information
Store Front System
Fulfillment Formulation
05
Internet Promotion (Retention)
08
● Analyzes a variety of information to formulate and implement measures for retention from outbound through calls and the Internet, etc.
03
04
09 Return Processing Inquiries After Purchase ● Handles return inquiries and complaints from consumers ● Processes returned goods
Merchandise Shipment
Receipt of Goods
Distribution Company
Consumer
* Partner business
07
Fulfillment (Receipt of Goods, Picking, Packing and Shipping) International Shipping / Warehouse Management ● Implements the receipt of goods, distributive processing, packing and shipping based on the shipping information ● Manages warehouse tasks with the system to ensure accuracy and improve operational efficiency
Operations Consumer
06
Order Acceptance, Payment Processing and Inquiry Response ● Implements order acceptance and payment processing based on order information from consumers ● Responds to inquiries from consumers at the time of the order
Order
05
Global E-Commerce One-Stop Services
Global E-Commerce One-Stop Services
E-Commerce One-Stop Center Photo Shooting Area
Advantages of the One-Stop Center
Product photos without lead time Flexible approach to show the product’s appeal by utilizing live models and photo shoot with the Website design and concept in consideration
● ●
Operational Excellence Aggregation of all E-Commerce related operational functions into One-Stop Center enables seamless communication across our operations to improve “Operational Excellence”
E-Commerce Site Development and Operation Area
We can better help our clients aiming to grow business and expand sales revenues in this dynamically changing market with “Real-Time Marketing” execution - more efficient sales & marketing and speedy operational improvements reflecting consumers’ view-points, thus
Design and develop E-Commerce site based on clients’ brand strategy
●
maximizing opportunity for our clients’ to provide the best “Customer Experience”
Day-to-day operation of updating product information and content
●
Customer Care Area Manage inquiries, complaints, inventory check and return requests from the customers through multi-channel contact points (e.g. phone, email, social media)
●
Research and Analysis Area Our Analyst will design the retention and cross-sell / up-sell plans which are necessary to expand the client’s business through visualization of the issues and solutions
●
Web Promotion Area Provides promotion planning through deep understanding of client’s products and brand strategy
●
Receipt of Merchandise
Executes day-to-day acquisition and retention programs
●
Real-Time Marketing Marketing planning based on real-time analysis of data gathered at E-Commerce One-Stop Center, such as - order information, Web access logs, CRM data and inventory information; and real-time adjustments through shorter PDCA cycles of execution and optimization across multiple communication channels and customer touch points; will maximize the marketing effectiveness.
Order Taking and Inventory Management Area
Merchandise Receiving Area
Optimize order taking operations through our inventory management
●
Returned Merchandise Storage Area
Merchandise Measuring Area
Shipping Area
Customer Experience By analyzing customer voices and behaviors through CRM data, Web access logs, social media comments, etc. and improving quality of all consumer touch points in real-time by seamless operational collaborations within One-Stop Center, we can provide the best “Customer Experience” on behalf of our clients
06
Merchandise Shipment
E-Commerce One-Stop Center ∼All E-Commerce Related Operational Functions Centered at One Facility∼
07
Global E-Commerce One-Stop Services
Global E-Commerce One-Stop Services
E-Commerce Fulfillment Center E-Commerce Fulfillment Center ∼From Merchandise Receipt to Picking, Shipping, Returns and Gif Wrapping∼
Advantages of the Fulfillment Center It supports efficient warehouse business operations by seamlessly linking the order management and warehouse management systems, thereby enabling comprehensive “total optimization” of information, including merchandise inventory and inbound / outbound shipping information within the warehouse, E-Commerce Website access and campaign response.
Merchandise Sorting and Storage Area
Order management system /warehouse management system links to the E-Commerce platform ●
Warehouse management and order management systems are integrated to enable efficient operations
●
In addition to the standard system, customization to meet client company's requests are also possible
Picking and Packing Area
Gift Processing Area
Receipt of Merchandise Fulfillment business operations based on the brand strategy of client companies ●
●
Ensures high quality operation of warehouse business processes, including receiving, sorting, storing, picking, packing and shipping based on operation results with leading brands
Merchandise Receiving Area
Responds flexibly to client company's brand requirements with value-added services for distribution processing (gift wrapping, enclosing message cards, etc.)
Thorough warehouse security ●
High-valued merchandise can be stored inside a locked security fence within the warehouse center
The total operation area of PFSweb,Inc. in the U.S. including warehouses and distribution centers is
Returned Merchandise Storage Area
about 4.1times the size of the Tokyo Dome! 08
Merchandise Measuring Area
Shipping Area Merchandise Shipment 09
Global E-Commerce One-Stop Services
Global E-Commerce One-Stop Services
For Japanese Markets E-Commerce One-Stop Services for the Japanese Market With the transition to a free-of-charge and liberalized E-Commerce marketplace, a CRM strategy based on our own E-Commerce site is the most important issue In an E-Commerce market moving to open data, maximize acquisition and retention optimized by multiple channels
●
Outbound
E-mail
Wrapping
Web
Internet Promotion
DM / Catalog
On-demand Printer
SNS
●
01
Existing Consumers
Media Control
Data Integration from multiple channels In order to analyze the relationship between products and customers and to understand the rapidly changing consumer environment, accumulate useful mass data from multiple
04
Improved customer experience with a consumer-based marketing approach Improve customer experience based on a consumer-focused
New Consumers
marketing strategy, which realizes an approach over a wide range
Photo Shooting Area
of consumer touch points and fosters awareness of new value
channels through an integrative system and to maximize the
E-Commerce Site Development and Operation Area
scope of application
with an appeal for hospitality as well
Customer Care Area
Research and Analysis Area
Optimal Operation of the E-Commerce Marketplace Company A
Company B
Channel Control Merchandise Receiving Area
Company C
03
Merchandise Returned Merchandise Measuring Area Storage Area
Free of Charge E-Commerce One-Stop Center Kitakashiwa
02
Data analytics in real-time Maximize marketing effectiveness by linking data,
Design and implementation of a unified marketing plan Formulate marketing measures that are personalized for each target which run continuously with speedy operation and
Shipping Area
Liberalized
CRM Starting Point
Consumer-based Marketing Plan
Order Taking and Inventory Management Area
Receipt of Merchandise
Free Link 自由リンク
CRM Planning
Web Promotion Area
implementation at one center, rather than the marketing measures
Merchandise Shipment
that have been implemented separately up until now
Data Analytics
including customer, purchase, inventory information and Web browsing history, to perform data analytics for marketing plan preparation in real-time with shortened lead times
Client Company E-Commerce Site Client Attributes
10
Purchase History
Contact History
Web Browsing History
Campaign Response History
11
Global EC One-Stop Services
Integrated E-Commerce Platform
transcosmos eCommerce HUB is an integrated E-Commerce Platform that is filled with over 48 years of IT outsourcing operational excellence. Links in real-time by integrating all systems required for E-Commerce business. Moreover, by closely integrating logistics, payment, advertising and all other essential services, we can respond flexibly to our clients' diverse needs.
transcosmos eCommerce HUB Store Front System
Call Tracking System
Usability and Features Optimized for E-Commerce Come Standard
Implemented the No.1 Contact Center System in Asia Cooperation with Domestic and Foreign E-Commerce Malls
Developed a specialized E-Commerce component equipped with rich features by utilizing the know-how achieved from abundant experience of constructing over 1,200 websites total. In addition, marketing communication based on data can be achieved by integrating marketing automation engine.
We adopted the best call tracking system that supports Asia's largest contact center operation, boasting 20,580 seats worldwide, and supporting 23 languages. We provide superior customer support regardless of the size of the E-Commerce website or business type or field.
Key Features
Customer Management / Inquiry Management / Operator Administration / FAQ Management / Escalation Management / Campaign Information / Response Template Management
Key Features
Product Search / Product Presentation / Orders / My Page / Content Display / Basic Information Setting / Product Management / Member Management / Email Subscription Management / Content Management / Inquiry Management / User Management / Periodical Purchases / Reserved Purchases / Payment System Integration
Integration of Email Marketing Engine
Integration of Omni-Channel Marketing Engine
Process Management System
Integration of Payment System
Marketing Automation System
Visualizes Each Step of the Business Process in E-Commerce Business Flow to Understand the Progress
Optimization of Client Development Process by Utilizing Data and Systems
By managing the E-Commerce business flow over multi-channels uniformly, each step of the business is visualized for clear understanding of the progress. Business management workload which was complicated due to coordinated management by multiple departments has drastically lightened. In addition, since business condition can accurately be assessed immediately, high-quality results will become possible.
In addition to the variety of analysis functions and campaign management function, mail delivery function and access log collection function have been installed. Through collaboration with the store-front system, client data can easily be accessed as well. transcosmos supports “speed” and “implementation” of retention marketing in PDCA cycle.
System Linkage with Domestic and Foreign Distribution Companies
Key Features
Customer Analysis / Product Analysis / Campaign Effect Verification / Report Viewing and Output / Scenario Setting / Schedule Management and Automation / Campaign Control / E-mail Template Preparation and Management / E-mail Delivery and Measuring the Results / Delivery List Consolidation / Log Collection, Output and Data Storage
Key Features
Process Management / Multi-Channel Coordination Function / Multi-System Coordination Function / Manager Monitoring Function
Japan Post Yamato Transport
Order Management System Digital Apply System Reduces the Lead Time Required for Order Processing to Product Shipment by Effectively Using Tablets When placing an order at a store, the applicant could enter his/her data by hand directly onto a tablet device, which the information will then be seamlessly integrated into the system, resulting in an efficient data processing. The process from the order to product delivery is made more efficient, reducing the lead time. By promoting paperless processing, risks of losing personal data is reduced, and at the same time, cost reduction can be achieved due to termination of the traditional paper contracts.
Key Features
Electronic Order Function (Entry Format) / Identity Verification Function / Data Forwarding Function / Order Information Search Function / Order Information Introduction Function
12
Warehouse Management System Realized a Strategic Inventory Management Based on Past Achievements Warehouse Management System that pursued efficiency and accuracy based on our abundant experience in our domestic and foreign operations. By linking with handy terminal system it becomes possible to understand the status of receipt and shipment of goods, inventory of multiple stores, location of the product within the warehouse, significantly reducing the time and cost required for inventory adjustment of multiple stores and reducing loss of sales opportunities.
Key Features
Inventory Count Management / Shipment Management / Equipment Management / Order Administration / Stock Management / Single and Multiple Picking Duty / System Management of Multiple Distribution Companies / Integrated Delivery Slip / Report Generation for Various Operations / Multiple Warehouse Management / Location Management / Multiple Contractors Management / Warehouse Operation Management
Reflected the Best Business Process Outsourcing Knowledge in Asia Our Business Process Outsourcing Services ranked 1st place 3 years in a row for the Asian region. We applied that exceptional order management operation know-how to the system to realize efficiency and expedite operations. Moreover by integrating with both domestic and foreign E-Commerce mall systems, automation of inventory reservation and order data fetch becomes possible.
Key Features
Correspondence to Consumption Tax Increase / Combine Shipment of Products / Automatic Setting of Salable Quantity / Order Status Management / Order Filtering / Multi Store Operation Management / Management of Reservation and Awaiting Shipments / Payment Management / Sales Inventory Control / Inventory Reservation / Return Products Data Management / Set Products Management / Reserved Products Management
13
Global EC One-Stop Services
Global E-Commerce One-Stop Services
For the U.S. and European Markets
Global E-Commerce One-Stop Services
For Chinese and South Korean Markets
E-Commerce One-Stop Services for the U.S. and European Market
Chinese Market
In May of 2013 transcosmos formed a business alliance with PFSweb, Inc. , one of the leaders in Europe and the U.S. for providing E-Commerce One-Stop outsourcing services, thereby constructing a system that can offer even stronger support for the E-Commerce businesses of our client companies.
E-Commerce One-Stop solutions tailored to the culture and characteristics of target markets In overseas E-Commerce development, differences in culture and business practices require extensive time and effort, but by cooperating with PFSweb, Inc. as a leader, and other companies that have substantial experience and achievements in the local field, sales and operational efficiency can be expected to increase at an early stage.
fulfillment center, its total business operation area totals to approximately 4.1 times that of the Tokyo Dome. At their fulfillment center, they are able to handle everything from gift wrapping of high-valued items to the bundling of free samples and
BANDAI (SHENZHEN)
Supported all areas from design and construction of E-Commerce Websites to promotion and shipping at One-Stop
●
Developed a multi-channel support system, “transECS” which provides the systems required for E-Commerce Website operation at One-Stop
●
Achieved 150% growth of monthly sales for three consecutive months after launch
●
Enables stable operations at an early stage for client company's E-Commerce business start-ups from the accumulation of our extensive business experience and know-how in China
●
Main achievements in the Chinese In addition to major Japanese brand companies, we are also providing services to European, American and Chinese brand companies. Possesses a large number of achievements in various areas with a focus on apparel, consumer goods and toys.
appropriate quality control (food management, temperature control, etc.).
Case example of a store launch support for China's largest E-Commerce mall, “TMALL”
transcosmos Chinese Outpost
Subcontracting Report Improvement Proposal
E-Commerce Business Planning Support
Promotion Planning and Execution
Web Design, Development, Operation
Marketing Analysis
Chat Operation
Contact Center Operation
Warehouse Operation
Delivery
Answer
Delivery E-Commerce Site Development and Operation
Order Information information
BANDAI (SHENZHEN)'s TMALL E-Commerce Site
Service Features
Inquiry
Order
Customer (Chinese Market)
PFSweb, Inc. has 10 business centers around the world (USA, Canada, Belgium, Philippines), and including their contact center and
Support construction and operation of different platforms, and independent E-Commerce Website, including our strategic partner TMALL
●
Case Study
BANDAI (SHENZHEN)
Covering the U.S., Canada and all of Europe with support in 7 languages
Advantages of providing services rooted in the local Chinese environment
Korean Market Advantages of providing servicesrooted in the local Korean environment We constructed a system for enhancement of E-Commerce One-Stop services by acquiring Interpark CS, where they have expanded contact center business of the major Korean online shopping mall "Interpark”.
●
Digital Marketing
E-Commerce Platform ●
●
Standard adoption of SaaS-based Demandware with a strong reputation in Europe and the U.S. Implementing development, construction and operation in accordance with the client company's systems
●
●
Implementation and operation including effectiveness measurement of online advertising, mail marketing and Website analysis, etc. Collaboration with leading American technology partners with know-how in the U.S.
Main achievements in the U.S. and Europe
Website Operation Merchandise Information Management ●
Efficient operation can be realized by central managing complex digital assets, such as merchandise information and catalog photos
●
Order and Inventory Management System ●
Construction of an “Omni-Channel” system capable of comprehensive management ranging from construction of an order management system in the warehouse, to receipt of goods in stores, shipment from the stores and store inventory management
Fulfillment ●
●
Covering all of Europe and the U.S. with six distribution facilities in the U.S. (Tennessee, Mississippi) and Belgium Handles everything from merchandise receiving to picking, shipping, return processing, gift wrapping and enclosing message cards
Customer Care ●
Support via e-mail and chat are also possible
●
Flexible response to peak periods when E-Commerce orders increase rapidly, such as Christmas shopping season
●
Support in 7 languages (English, French, German, Italian, Spanish, Portuguese, Dutch)
Providing services to client companies including leading brands of the Fortune 500 and Global 1000 in the U.S. and Europe. Also boasting a large number of accomplishments focusing on areas such as apparel, health and beauty, consumer goods, food and everyday sundries.
We started an overseas export support business in cooperation with Korea’s largest online shopping mall “Gmarket (eBay group)”
導入事例
Dinos Cecile Co., Ltd.
transcosmos Korea inaugurates the "Cecile Online Shop" E-Commerce site for the Korean market transcosmos Korea will handle general business operations for the "Cecile Online Shop" at One-Stop, ranging from the construction and operation of this E-Commerce site to functions such as marketing to attract customers, customer support and order acceptance at contact centers, and fulfillment operations including purchasing, inventory control and delivery.
●
The "Cecile Online Shop" is aiming for sales of 10 billion won (about 900 million yen) three years from now in fiscal year 2016.
[Cecile Online Shop] PC http://www.cecileonline.kr/ Mobile http://m.cecileonline.kr
Consumer
E-Commerce Website Construction Merchandise Shipment
Operations
*Distribution Company
Consumer
●
Internet Promotion
Customer Care
Fulfillment
Accelerating E-Commerce One-Stop Service in the ASEAN Market
We provide support to corporate clients' advancement to ASEAN market by partnering with leaders of various fields from fashion, cosmetics, eBooks in the ASEAN market.
Thailand
Successfully acquires over 10,000 new embers each day. Business partnership with ASEAN's eBook ioneer with more than 5.5 million members, "Ookbee"
14
Launch
Singapore
Business partnership with cosmetics E-Commerce company expanding to 8 ASEAN countries, "Luxola"
Indonesia
Business partnership with Indonesia's largest E-Commerce fashion website carrying more than 500 brands, "Berrybenka.com"
15
transcosmos global service network 58sites (14 countries)
UK
Bletchley
BELGIUM
Paris
FRANCE Budapest
Shenyang Benxi Beijing Seoul Tianjin KOREA Qingdao Seongnam Suzhou Shanghai JAPAN Huzhou Pusan Shibuya Hangzhou Guangzhou PHILIPPINES Shenzhen Manila Hanoi Bangkok
HUNGARY
Debrecen Beograd
SERBIA
THAILAND
SINGAPORE
Shanghai Center 1
Ontario Center * Allen (State of Texas) * Memphis Center (State of Tennessee) * Southaven Center (2 locations / State of Mississippi) * Grapevine Center (State of Texas) * Dallas Center (State of Texas) *
KOREA Seoul (2 locations) Pusan *
KOREA Jongro Center Nonhyun Center Guro Center Guro CS Center Kwanak CRM Center Kwanak Financial Center Jamsil Center Pusan Center Songnam Center (Direct Mail)
E-Commerce Fulfillment Center CHINA
Systems Development Center
Beijing * Shanghai (2 locations) Guangzhou * Shenzhen *
Beijing Center Shanghai Center 2
Liege Center (2 locations / Belgium) * Manila Center (Philippines) *
USA New York (State of New York) Chicago (State of Illinois) * Philadelphia (Commonwealth of Pennsylvania) * St. Louis (State of Missouri) * San Francisco (State of California) * San Diego (State of California) * Silicon Valley (Business Development / State of California)
USA
EUROPE / ASEAN
Los Angeles Center (State of California) EUROPE / ASEAN
CHINA
Budapest Center (Hungary) * Debrecen Center (Hungary) * Bletchley Center (UK) * Jakarta Center (Indonesia) Hanoi Center (Vietnam) Manila Center (2 locations / Philippines) *
Shenyang Center Tianjin Center Suzhou Center Guangzhou Center Shenzhen Center
Grapevine
CHINA
CHINA
EUROPE / ASEAN
USA
New York Philadelphia Southaven Allen Dallas
Digital Marketing
Contact Center
North America
St. Louis Memphis
INDONESIA
Shibuya Center
CHINA
San Francisco Silicon Valley Los Angeles San Diego
Jakarta
JAPAN
E-Commerce One-Stop Center
Chicago Ontario
Vietnam
Singapore
Shanghai Center * Huzhou Center * Hangzhou Center * Guangzhou Center *
CANADA
CHINADalian
Liege
For Inquiries on Services
Paris (France) * Beograd (Serbia) * Global City (Philippines) * Singapore (Singapore) *
0120 -120 - 364
* Subcontractors / Associated
9:00∼18:00 (Except Sat, Sun)
transcosmos inc. www.trans-cosmos.co.jp
Main Office / 3-25-18, Shibuya, Shibuya-ku, Tokyo 150-8530 Japan TEL.81-3-4363-1111 Osaka Head Office / Meiji Yasuda Life Osaka Umeda Bldg. 3-3-20 Umeda, Kita-ku, Osaka-shi, Osaka, 530-0001 Japan TEL.81-6-6457-1600
* We provide a multitude of various other services. If you have any questions or comments, please feel free to contact us at any time. * For details on service pricing, please contact any of our sales representatives. * transcosmos is a trademark or registered trademark used by transcosmos inc. as well as in other countries. * In addition, the company names and products services listed in this brochure is trademark or registered trademark of each compnay.
transcosmos is a "Privacy Mark" certified company
2014.09-01 (100) AS
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